Impact of COVID-19 on Metrics and Productivity

  • Published May 20, 2020

Nearly every manager Marts & Lundy consultants have spoken with in recent week is dealing with how to deploy development officers who can’t make visits in the current environment and how to adjust performance metrics that have traditionally been heavily based on face-to-face visits.

To further explore these issues, we developed a survey that asked participants to categorize how they are adjusting FY20 and FY21 metrics for their teams, based on institutional plans as of May 2020. We deployed versions to higher education, independent schools and healthcare.

We invite you to download the sector-specific reports as well as the overall results across all three sectors.

Please email us with your questions and comments at